Crack Interviews with Case Studies

This Privacy Policy explains how AIxCompass collects, uses, stores, shares, and protects your information when you use our website, worksheets, AI-assisted case study tools, report generation features, resume-building tools, downloads, and related services. By using the product, you acknowledge the practices described here.

1) Information We Collect

• Account information: your name, email address, login identifiers, profile information, and academic details you choose to add.
• Usage data: pages visited, feature usage, session activity, browser/device information, IP address, and approximate location derived from IP.
• Inputs you submit: worksheet answers, prompts, notes, uploaded files, project details, references, feedback, and other content you provide.
• Generated workflow data: saved progress, drafts, report history, download history, credit usage, and feature interaction data.
• Payment data: billing status, transaction identifiers, and payment references. Payments are processed by third-party payment providers, and we do not store full card details on our servers.

2) How We Use Your Information

• To create and manage your account and give you access to AIxCompass.
• To provide worksheets, case studies, reports, resumes, downloads, and other product features.
• To save your progress, personalize your experience, and maintain continuity across sessions.
• To process billing, credit usage, purchases, and related service records.
• To operate, maintain, troubleshoot, monitor, and secure the platform.
• To communicate important updates, account notices, login alerts, support messages, and billing information.
• To analyze usage trends and improve platform performance, reliability, and product experience.
• To comply with legal obligations and enforce our Terms and internal policies.

3) AI Processing & Outputs

AIxCompass uses AI-assisted systems to process the information you submit, such as worksheet responses, prompts, project context, notes, files, and references, in order to generate structured outputs like case studies, summaries, reports, and resume-ready content.

• OpenAI may process relevant portions of your inputs to generate AI-assisted outputs.
• We do not use your proprietary, academic, or project content to train public AI models.
• Please avoid uploading confidential, restricted, or sensitive information unless you are authorized to share it.
• You are responsible for what you submit, and for reviewing and validating outputs before relying on or publishing them.

4) Sharing of Information

We do not sell your personal information. We may share limited information only where needed to operate, maintain, and improve the product.

• OpenAI: for AI-powered content generation and structured output support.
• Razorpay: for payment processing, subscriptions, and billing workflows.
• Google Analytics: for product analytics, usage measurement, and experience improvement.
• Zoho: for CRM, operations, internal workflows, and support-related processes.
• ZeptoMail: for transactional emails such as login alerts, OTPs, account notices, and report-related communications.
• Legal or safety reasons: if required by law, regulation, court order, or valid legal process, or to protect rights, safety, security, and prevent fraud or abuse.
• Business changes: in connection with a merger, acquisition, restructuring, financing, or asset transfer, subject to applicable legal requirements.

5) Data Retention

We retain your information for as long as reasonably necessary to provide the service, maintain account history, support report continuity, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. You may request deletion where applicable, subject to legal, billing, security, and operational requirements.

6) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online platform or storage system can be guaranteed to be completely secure. Please use strong passwords and protect your login and OTP access.

7) Cookies & Analytics

AIxCompass may use cookies and similar technologies to maintain login sessions, improve feature performance, measure usage, detect issues, and understand how users interact with the product.

• We use Google Analytics to understand usage patterns and improve product experience.
• You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8) Your Rights & Choices

• You can access and update certain account and profile details from product settings.
• You may request deletion of your account or personal data, subject to applicable legal and operational obligations.
• You can manage cookies through your browser settings.
• You may opt out of non-essential communications where applicable, but you may still receive important transactional messages.

9) Children’s Privacy

AIxCompass is not intended for children under 16, or the minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.

10) International Use

If you access the product from outside India, your information may be processed and stored in India or in other jurisdictions where our service providers operate. By using the product, you understand that data protection laws in those locations may differ from those in your country.

11) Changes to This Policy

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, operational updates, or improvements in how we handle information. The updated date above shows the latest version. Continued use after updates means you acknowledge the revised policy.

12) Contact

For privacy questions or requests, please contact us through the Help section inside the product or email support@thebrandrx.in.